I was introduced to Thomson Electric by New Products to work on the electrics for my hot tub (not an easy proposition). Once we connected, it was simple to schedule both the initial evaluation and the work itself. I love that the schedule is managed by Dave, who always picks up the phone! I can't say enough good things about Tommy and his team. They showed up on time, and went out of their way to do the job well. Built in the 50's, our house is an electrical puzzle, but Tommy was more than up to the task.
— Rachael L.
We hired Thompson electric for a few jobs and they have been great to work with. They did our chandelier installation, electrical box re-wiring and updated some light fixtures. The staff are all very friendly & professional! We will hire them again in the future.
— Alison A.
I called Thompson Electric as I saw they were rated one of the 10 best in Novato.
My request was answered within one hour. 2 technicians diagnosed my
Washer and Refrigerator not working, and living in old house " You Never Know" but it was corrected and completed in 30 minutes.
Appliances and room put back to norm and cleaned...
I would highly recommend their service to anyone .
— Arthur F.
A week ago we had a timer switch for our porch light fail. We attempted to fix it by ourselves, and in the process, blew out the rheostat next to it. We left messages successively with four electrical companies. One (not Thompson) called back right away from a company whose call service was in Oregon, told me their next appointment was five days away and that I needed to pay $49 by credit card to hold the appointment. I took the bait and paid the $49.
That company (again, not Thompson) had a cancellation and came two days earlier. After spending more than an hour looking at the rheostat, timer switch, taking the bulbs out of the wall sconces and who knows what, we got an estimate of $516 (!!!!) to get the rheostat and timer switch working. We did not take the bait that time.
We called Thompson Electric as soon as the other electrician left (Thompson had returned my call after the call service of the other company). Tyler, one of their electricians, had just finished a job early and would come right over. He came over, assessed the situation, went to the hardware store for a part, returned, fixed the two switches, set the timer and was out the door in a little more than an hour for less than half the cost of the other company.
We liked him so well, we called the next day to have more work done. The owner, Tommy, came out that day. They were so reasonable, the two days together turned out to be less than the other company even if we subtracted the credit of $49 we would have gotten had we gone with the other company.
What an honest, straight-forward, capable company Thompson electric is.
— Janet L.
Thompson Electric did a lot of work on our new house - changing sub panel, changing breakers in the main panel, upgrading all outlets, installing light fixtures and more, and we have been very happy with the results. And most recently some issues came up and it was so wonderful to have Thompson Electric to turn to. They were very available and took care of everything almost immediately.
Most of the work was done by Tyler and Aaron. They are very knowledable, professional, personable and flexible. Dave was wonderful to work with on scheduling, questions, etc. Great team!
— Anna P.
Superb experience with Thompson Electric, scheduling, communicating, repair and installation all 5 stars. Dave thoroughly communicated with me via email about my concerns and requests prior to repair, accommodating my tight schedule (5 stars). Tyler (engineer assigned) did a downright amazing job with the installation + repair at my home, including 2 entirely separate diagnostics at a moments notice. Tyler is a very approachable, kind and knowledgeable expert... I was blown away how naturally good he was at resolving my electrical problems. I highly recommend Tyler at Thompson Electric.
— Vadim F.
Tyler and Arron hit it out of the ballpark....again! They installed a dedicated circuit for our new spa and did a wonderful job. They arrived on time, cleaned up and great to work with. The entire company is very service oriented. Mike H.
— Mike H.
The communication with office staff was fast and efficient. The electrician put in wiring for a washer and dryer. They were meticulous with their work. Thanks
— Margaret F.
I had Tommy come up to do an estimate to get electrical work done for a hot tub. He was very responsive and came up within a couple days of my request. He even came up a second time to snake some conduits and give me a more realistic estimate. While he was here he noticed a problem with the main power line coming into my house and told me he would put in the paperwork to PG&E and get me an estimate for that work also.
Tommy was not here the day of the work but his guys were fantastic. I had Tyler, and Matt here the entire day working. They consulted with me when needed and worked very hard the entire day. They also took pride in their work and the work they did looked very professional and really flowed with the layout of my home. They also stayed late troubleshooting after PG&E failed to turn back on my gas line after their repair. I couldn't have asked for better service and more professional work.
— Spencer D.
Wow! What a great experience with Thompson Electric! I needed a new main electrical panel and they handled it all (permits, PG&E) beautifully. They kept me informed and lined up everything. They started at 8am and were done by 3pm. And I got 25 extra amps out of it and a professional job. My stucco, where they put in a new electrical box, was finished off beautifully. I am having them come back out for a couple of more projects I have in mind. I recommend these guys whole-heartedly. Awesome!
— Susan C.
Excellent service! Knowledgeable, efficient, and detailed! If you need anything relating to electrical work, Thompson Electric should be your first choice!
— Justin S.
We recently had Thompson Electric add some electrical lines to our commercial building. They did a tremendous job at a very reasonable price. The workers were very professional in explaining what they were going to do and were more than willing to accommodate and work around our schedule.
The final bill was the same as the estimate. No extra charges for a bit of extra work.
They were so good, we brought them back in to upgrade some of our system. I will be using them for future work.
— Larry M.
These guys are beyond great. Honest, respectful, and fast. Don't hesitate to use them.
— Kevin R.
Tommy and his team are great to work with. They showed up on time, worked hard and efficient the whole time and kept us informed of issues and possible solutions. He's an honest guy and I would recommend him to anyone having electrical issues. Matthew, one of the team members, does a great job and works non stop as well. Very satisfied customer here!
— Melinda T.